In 2025, We Shipped 44% More Parcels and Are Preparing for Further Growth

2025 in Numbers

The figures speak for themselves:

• +44% in shipped parcels
  In 2025, we shipped a total of 1.2 million parcels.

• +18% in number of clients
  We worked with 186 active clients.

• +33% in revenue
  Revenue in the Czech Republic and Slovakia reached CZK 184 million.

These results were achieved with positive operating results and positive cash flow. Growth was not a goal in itself, but rather the outcome of a long-term approach to operations, processes, and team development.

How We Managed Rapid Operational Scaling

Such dynamic volume growth required a significant expansion of both human and physical capacity. Throughout the year, we grew our team, systematically trained new colleagues, and gradually involved them in roles ranging from basic tasks to more specialized positions. This approach allowed us to maintain stable performance and consistent service quality.

At the same time, we invested in infrastructure. In 2025, our total warehouse floor space expanded by approximately 6,000 m². We added new pallet racking systems, built an additional mezzanine level to increase shelving capacity, and expanded the number of workstations in the packing area. These steps enabled us to absorb increasing volumes smoothly without negatively impacting dispatch times.

Process Optimization Instead of Blind Automation

In addition to increasing capacity, we focused heavily on evaluating and improving internal processes. We introduced new batch picking methods for order fulfillment, significantly shortening picker routes and increasing overall efficiency.

Thanks to investments in digitalization made in previous years, these changes were implemented quickly and smoothly. Our teams adopted the new processes positively—as tools that make their work easier, not as operational complications.

A Conservative Approach to Technology, Rational Investment Decisions

At Shipmall, we approach major technology investments with caution. Every solution is evaluated in terms of return on investment, risk, and real value for our clients. Under our operating conditions, fully automated picking or packing technologies currently prove to be economically inefficient—costly, inflexible, and applicable only to a narrow range of products.

However, in 2025 we implemented one investment that delivered clear value. We introduced a semi-automatic polybag packaging machine, which proved its worth during its first peak Christmas season. With this technology, a single packer can process approximately three times as many orders compared to manual packing. The estimated return on investment is around 12 months.

Christmas Peak 2025: A Stress Test We Successfully Passed

The Christmas season is the most demanding period of the year, and 2025 was no exception. Thanks to early preparation—starting already in autumn—we managed the peak without disruptions and in line with the commitments made to our clients.

We gradually expanded the team, built new packing workstations, increased warehouse capacity, added equipment, and optimized processes. Although the Christmas period is operationally challenging and costly, we consider it critical to our clients’ success.

Our goal is to ensure that even during peak sales periods, our clients can focus on marketing and sales—confident that their logistics operations are running smoothly and stress-free.

Outlook for 2026: Continued Growth and New Opportunities

We are entering 2026 with optimism. We expect revenue growth of approximately 30%, and we already have several new clients scheduled to onboard in the first quarter. By the end of Q1, we are highly likely to exceed 200 active clients.

Our plans include further expansion of warehouse space, both pallet and shelving positions, continued investment in information systems, and new automation projects where return on investment and client value clearly justify them.

If you are looking for a logistics partner that can grow alongside your e-commerce business and thinks long-term, we would be happy to meet with you.

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